Showing up beside you
through all of life's seasons.
Counselling for grief, family conflict, and the seasons that ask more of you than anyone can see — with someone who's spent 20+ years sitting with families in their hardest moments.
Jeremy Ng, MSW, RSW, MDiv, DMin
Registered Social Worker, Toronto (virtual) · Adults
Currently seeing clients Thursdays & Fridays
Neighbouring is a verb
To me, neighbouring means showing up for someone. Not fixing things from a distance, but getting close enough to listen, understand, and help.
I've spent more than 20 years working alongside children, youth, adults, and families — in child welfare, schools, and communities. I've sat with people through grief, family struggles, difficult transitions, and times when life simply feels like too much. I've also spent much of my life in church, and if faith is part of how you understand what you're going through, we're welcome to talk about it — if not, that's okay too.
I don't think people need someone to come in and fix them. Most of us are already doing the best we can with what we've experienced, what we've been taught, and what we're carrying. Sometimes it helps to have someone beside you who can listen, ask a few questions, offer a different perspective, and help you make sense of what's happening. That's what I'm hoping to offer.
You don't have to have everything figured out before you reach out. We can start with what's happening now and see where it takes us.
How I work
You don't have to come to counselling with a plan. Sometimes people know exactly what they want to work on. Other times, they just know that something isn't right. If everything feels like too much, we can start small — with what's happening right now, or whatever's on your mind the most.
From there, we'll work to understand what's going on together. I'll listen, ask questions, and offer observations, ideas, or strategies when they might help — but I won't assume I already know your story, and I don't want you to feel talked over or reduced to a diagnosis. Understanding doesn't mean making excuses; it's often what helps us begin to change something.
It's hard, and it won't always go perfectly — that's okay. My hope is that you feel seen and safe enough to be honest, and that over time you feel increasingly able to trust yourself to keep making changes on your own.
MSW — Wilfrid Laurier University, 2006
MDiv — Tyndale Seminary, 2010
DMin — Acadia University, 2026
Children's Grief & Bereavement Certificate — SickKids Centre, 2018
What I can help with
A collaborative, strengths-based approach grounded in trauma-informed, anti-oppressive practice.
- Grief & lossIndividual and family support through loss, in whatever form it's taken — including grief that's tangled up with duty, guilt, or unfinished things.
- Anxiety & depressionEveryday, ongoing support for the concerns that don't always make it into a bigger story.
- Life transitionsCareer shifts, caregiving changes, becoming a parent, and other seasons that reshape daily life.
- Family conflictWorking through strained or complicated family dynamics, including intergenerational and cultural tension. I don't provide custody evaluations, legal opinions, or court-related documentation.
- Parenting supportWorking through the pressures of raising kids while managing everything else — including parenting across cultures or generations.
Also offering premarital counselling
Structured preparation for couples heading toward marriage, using the Prepare/Enrich assessment.
Rates & what to expect
Sessions are held virtually by video, for clients located in Ontario. There's currently no physical office. Walk & talk sessions may be an option later in our work together, when it's a good fit. A limited number of sliding-scale spots may be available — ask when you reach out.
Not sure if it's a fit yet? A free 15-minute consultation call is available before you book a first paid session.
What happens in the first session?
It can be scary and nerve-wracking to talk to someone you've never met — that's completely understandable, and if you're even thinking about reaching out, it probably means something's going on, whether you've noticed it yourself or people around you have.
You don't need to come in with everything figured out. You don't even need a diagnosis or a clear explanation of what's wrong — knowing you're overwhelmed, or that something isn't working, is enough to start. We'll talk about what's bringing you here and what you're hoping might be different — and we'll also see whether I'm the right person for you. If we're not, that's completely okay too.
Will I be diagnosed, or referred elsewhere if needed?
The focus isn't on putting a label on you. There may be times when a diagnosis is useful or relevant, and we can talk about that if it comes up — but I don't want you to feel reduced to a diagnosis. I want to understand you as a person: what you're experiencing, what you've been through, and what might help.
If something comes up that's outside what I can provide, I'll talk with you about that and help you think through what might be appropriate next. You don't have to figure that out on your own.
Can we talk about my faith?
Absolutely — if you want to. My Christian faith is important to me, and I've spent many years involved in church life and ministry. If your faith is an important part of how you understand yourself or what you're going through, I'm comfortable talking about it. But I won't assume that faith is part of your counselling unless you want it to be.
Who do you work with, and what if I'm not sure you're the right fit?
Adults 18 and up, in English, by video. Sessions are one-on-one, even when the concern is family conflict or parenting stress, with one exception: premarital counselling for couples, which is structured, time-limited preparation using the Prepare/Enrich assessment.
Finding the right fit matters, which is why I offer a free 15-minute consultation — you can ask questions and get a sense of whether this feels helpful, with no pressure to book afterward. If it turns out I'm not the right fit, I'm glad to help point you toward someone who is.
Is what I say confidential?
Yes. What you share with me stays between us, with a few important exceptions required by law — like a risk of serious harm to you or someone else, suspected child abuse, or a court order. I'll walk through exactly what that means before we begin working together, so there are no surprises. The full details are in the consent form I'll send you, and on the Privacy & terms page.
What does it cost, can I use insurance, and what's your cancellation policy?
Individual sessions are $175 (50 minutes), and premarital counselling for couples is $200 per session. Many extended health plans cover Registered Social Worker services, but coverage varies — I recommend checking your specific plan to see whether RSW counselling is covered and whether a physician's referral is required. Direct billing isn't currently available, but I can provide the documentation you need for reimbursement. I also have limited availability for reduced-fee sessions — if cost is a concern, it's okay to ask about it during the consultation.
I ask for at least 24 hours' notice for cancellations or changes to an appointment. Sessions cancelled or missed with less than 24 hours' notice are charged the full session fee.
How do I book, and where are sessions held?
You can book a free 15-minute consultation, or a first session, straight from the buttons on this page; no referral is needed. You're also welcome to email me first if you'd rather ask a question before booking anything. Sessions are booked and managed through Jane App and held virtually by video, for adults across Ontario. Availability is limited, and if my calendar is full I'm happy to add you to a waitlist. Walk & talk sessions may be an option later in our work together, once it's a good fit — for now, everything is virtual.
What if I need help in a crisis?
Counselling with me isn't an emergency or crisis service. If you're in immediate danger or need urgent help, call 911 or go to your nearest emergency department. In Canada, you can also call or text 988 for immediate suicide crisis support. Please don't use email to contact me about an emergency.
Let's talk
Reach out by email to ask a question or set up a first session. I try to respond within 1–2 business days. Email isn't monitored for emergencies.